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This Privacy Policy describes how our app, (the “App” or "we") as well as ahagrocery.ca, collects, uses, and discloses your Personal Information when you visit or make a purchase with our app.
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at ahaindiangrocery@gmail.com.
When you visit the App, we collect certain information about your device, your interaction with the App, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
We use your personal information to provide our services to you, which include:
We will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate business interests.
Sharing information
Information may be sent to our mobile app-building platform, OneMobile, and to Shopify.
The App may use analytical tools like Google Analytics, Firebase Analytics, Clevertap, and Appsflyer.
We may also disclose your information to our third parties:
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
Retention
When you place an order through the App, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the “Your rights” section below.
You are entitled to a range of rights regarding the protection of your personal information. Those rights are:
If you choose to delete your account and all associated data (or specific parts of it), send an email to ahaindiangrocery@gmail.com requesting the deletion of data. You will receive an email confirmation as soon as it is done.
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States.
CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.
We may use your provided contact details for direct marketing. These direct marketing offers, depending on your preferences, may be personalized taking into account any other information which you have provided to us (e.g. location, social media profile information, etc.) or we have collected or generated from other sources as described below.
If you wish to withdraw your consent for direct marketing and refuse to receive information from us, you may exercise such an option at any time you want by updating your preferences in your account and following the instructions to unsubscribe in the email you receive.
We have implemented security measures designed to protect the personal information you share with us, including physical, electronic, and procedural measures. Among other things, we regularly monitor our systems for possible vulnerabilities and attacks.
Regardless of our measures and efforts, the transmission of information via the internet, email, or text message is not completely secure. We do not guarantee the absolute protection and security of your personal information or any other user content you upload, publish or otherwise share with us or anyone else. We, therefore, encourage you to avoid providing us or anyone with any sensitive information whose disclosure you believe could cause you substantial or irreparable harm.
If you have any questions regarding the security of our App or services, you are welcome to contact us by e-mail or by mail using the details provided under “Contact” above.
We assume that all users of this App have carefully read this document and agree to its contents.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post any Policy changes on our App and, if the changes are significant, we may consider providing a more explicit notice (including, for certain services, email notification of Policy changes). Continued use of the App implies acceptance of the revised Policy.
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority.
Last updated: 2024-07-16 23:36:42
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